Always offer safe, secured, and comfortable service and support for "corporate activity" and "people's lives," for contribution to society.
We always value three "trusts."
(1) Customer's trust
(2) Society's trust
(3) Worker's mutual trust
We consider a customer's satisfaction as our own delight, and cherish a philosophy that a worker's satisfaction brings about a customer's delight.
We cherish our free and brisk corporate climate and spirit to challenge everything.
TEP Code of Conduct
For Customers
Based on Customer First philosophy, we create and propose high-quality and environmental-friendly service that is safe, secure and comfortable beyond the customer's expectation.
We build mutual trust with all our business partners including cooperating companies, aiming at mutual benefits through fair transactions.
We carefully manage confidential information of companies and personal information of customers obtained in the course of business.
For Society
We abide by laws and rules relating to business operations and traffic with a sound sense of ethics.
We maintain transparent and fair relationships with administrative bodies and have no relationships with any forces and groups that may pose a threat to public order or peace.
We contribute to the society by fostering and producing excellent human resources through corporate activities and support for people's lives
For Employee (Colleague)
We make efforts to carry out constant Kaizen and autogenous growth in order to establish a workplace climate where each member can exert his/her ability.
We make efforts to create a healthy workplace with a sense of unity while respecting each other's human rights and diversity and valuing communication.
Under mutual trust between labor and management, we continue to grow our business to achieve happiness.
We prepare various support for COVID-19, which is utilized through the extensive experience in the leading Japanese companies.
Obtain VISA, Residence/Work permit
Sharing information for border enforcement measures/quarantine (Necessary procedure and quarantine measures at the airport, etc. for entry to Indonesia/Return to Japan)
Arrange the hotel for isolation after entering to Indonesia (Including the arrangement of vehicle from airport to the hotel, PCR test, etc.)
Airport escort service by professional staff (Staff will immediately accompany to the customer after arriving, and provide complete support from quarantine, immigration, security check to the vehicle)
Introduction of service apartment・infrastructure for daily life
Benefit for signed customer (Applicants)
Measures to avoid infection (Disinfection)
Environmental improvement for work from home
(Desk, office chair, high-speed wifi, etc.)
Take care of shopping when the customer is not able to go for shopping of living ware at the time PCR test is positive, etc.
Arrange the lease of vehicle, driver
Implementing thorough measures to avoid infection from drivers